Take Care is our way to make sure that we share responsibility in extending the life of your Ecorug and reclaiming it for recycling. Making returns easy through Take Care is what’s needed to make the recycling of Ecorugs a possibility: It’s easy for you and puts us in control of the process.
Through Take Care, we can both share a role in giving Ecorugs a circular life.
How it works
To return your Ecorug for free*, please complete the form with the exact information on the address where we should collect your rug.
To complete the request, please have the label of your rug located on the back.
Once your request is received, you will receive as soon as possible a return label, the exact date of collect by the carrier and packing instructions.
More questions ?
Check out our FAQ.
These Frequently Asked Questions bring together series of questions and answers which can facilitate the understanding of certain subjects of our Ecorugs and Take Care Program.